Date posted | 2024-06-06 |
Status | Deleted |
Department | QA-OM |
Job type | Full-Time |
Location | Di An , Viet Nam |
1. GENERAL JOB FUNCTION:
ScanCom Vietnam has an opportunity for a Quality Improvement Manager (QIM) as part of our Quality Assurance Division. This position will be responsible for cross functional quality improvement activities, product/process risk assessment (DFMEA/PFMEA), feedbacks to customer claims, counter sample approval, internal compliance audit for product and critical processes
2. RESPONSIBILITIES, DUTIES & AUTHORITIES:
Main responsibility:
- Read and fully understand the technical drawing, customers’ requirements on product quality standard, ScanCom Quality Handbook, ScanCom SOP, Work Instructions, Claim Database System.
- Represent QA in DFMEA and PFMEA activities for new and existing designs and processes.
- Review necessary documentations to upgrade the product status code in the system so that it can be officially verified and approved for mass production.
- Participate in product quality review meeting with customers when needed
- Review and approve counter sample used for reference in mass production and final control, and samples for sealing/sales meeting.
- Make a plan for randomly testing products from mass production, follow up with Test Center, Technical Department on the test result and initiate CAPA if any failure is discovered.
- Make a plan for random audit on critical processes to identify the need for preventive and corrective actions on production shop floors and follow up on implementation.
- Raise CAPA reports for customer complaints and manage the process of identifying the root cause of failure, implementing corrective action/preventive action and verifying effectiveness within agreed timelines
- Give feedbacks to customer complaints within agreed timelines
- Facilitate and maintain records of all internal and external communications relevant to assigned projects including meeting minutes
- Prepare weekly/monthly report to superior for assigned tasks
- Implement other works as requested by superior and commit to take actions with agreed timelines
3. EXPERIENCE & QUALIFICATION:
Must requirement:
- Graduated from University.
- 02 years of experience in Quality Management position in Furniture Company
- Ability to gather, analyze, and synthesize data, reason logically and accurately, and draw valid conclusions
- Ability to implement internal audits for company procedures, production processes.
- Must be able to understand and solve quality issues at a detailed level
- Structured approach to problem solving
- Working knowledge of DFMEA and PFMEA principles
- Working knowledge of 8D Problem Solving, SPC
- Proactively in contribute ideas to set up and improve the product quality and quality assurance system.
- Can-do attitude
- Color-blindness testing passed
- Knowledge of Quality System.
- Knowledge of Lean and Six Sigma
- ISO: 9001-2015 Internal Auditor
Important requirement:
- Able to read technical drawing
- Able to read, write, speak, understand and satisfactorily communicate with others in English in person, over the phone and via email
- Excellent knowledge MS office package, in particular Word, Excel, Outlook and
- Power Point Presentation
- Good communication, motivation, problems & solving, teamwork, time management
- Good Leadership and management
- Proactive, dynamic and learning growth
- Systematically approach thinking
- Good communication, motivation, problems & solving, teamwork, time management.
- Systems thinker, able to handle complex tasks and assignments
- Team player and change motivator