A. GENERAL JOB FUNCTION:

• Supporting Sales and PI teams with new product requests, sample / prototype orders, offer sheet data and customer meeting preparation.
• Bringing a product to launch, all the way from customer request to a production-ready item
• Implementation of outsourcing products/components into new product.
• Manage the PI’s project data to run data analysis & reporting.

B. RESPONSIBILITIES, DUTIES & AUTHORITIES

      Main responsibility:

• Manage and co-ordinate the timely delivery of new product development projects in the American in charge customer list and new customers if we have.
• Supervise & solve problems in new product development for the assigned customers
• Follow up on all internal and external customer requests related to product development
• Work proactively to update and maintain the CDM working instruction to keep it up-to-date and relevant.
• Operation in coordinating with other team leaders (Process / procedures/ ISO/ systems) if requested.
• Oversee project management for the PI team, ensuring accurate coordination and progress tracking across all ongoing projects.
• Implement, and maintain dashboards and reports to track key performance indicators (KPIs) relevant to product development, such as lead times, cost efficiency and hit rate.
• Manage and consolidate all reports for the PI team, ensuring timely submission and comprehensive analysis of project data.
• Supporting to create clear, visually engaging reports to communicate commercial team in monthly meeting.

C. WORKING RELATIONSHIP:

1. Internal:

• Global Market Sales (GMS) / Global Order Center (GOC; internal sales team)
• Head Of Design / Designer
• Head of Product Implementation / PI Manager / PI Coordinator
• Pre-Product Engineering (PPE; computer rendering team)
• Technical Department
• Sample Distribution Center (SDC)
• Production

2. External:

• All ScanCom organizations, selected customers and external Suppliers 

3. Reporting:

3. 1 Superior: Product Implementation Manager, Head of Product Implementation

3. 2 Subordinate: None

D. EXPERIENCE & QUALIFICATION: 

     Must requirement:

• College/Bachelor Degree major in Business Administration, English, Marketing, Project Management, Industrial Systems Engineering, Trading or similar fields
• At least 03 years’ experience in a commercial environment, ideally in product development function.

    Important requirement:

• Fluently in speaking and writing Vietnamese and English
• Having very good skill in using computer especially MS Excel
• Strong project management skills
• Strong customer communication & relationship management
• Strong problem-solving skills
• Proactive, dynamic, and growth mindset
• Systematically approach thinking
• Good interpersonal skills
• Motivation, teamwork, time management.